How do I access streaming videos?Updated a year ago
In order to receive instant access, you must be logged into your account. You can sign into your account HERE.
Once you have signed into your account, click on the profile icon at the top right of your screen. Once in your profile, select "Video Access" to see a list of all of your streaming videos.
Still Don't See Your Videos?
If you are still missing a video series that you have previously purchased, continue reading.
Please search your inbox for an email from TAN Books - you should see an email with information about your streaming access. Once you've found this email, do not click the link(s) yet! First, open up a separate browser page and login to your account on tanbooks.com. This is crucial before trying to use the access link(s) included in your email. If you click the link(s) before signing into tanbooks.com, you will be redirected to the homepage of our website. If that happens, simply login to your account, then close the page, and try the link again.
Once you have logged into your account on tanbooks.com, click the access link provided in the email.
Copy the access code provided and click the "Access Streaming" button below the image of your previously purchased videos. This will take you to a page that will prompt you to enter the access code and submit it. Once this is done, you will have access to your product.