How do I access my digital product?Updated a year ago
To access your digital product, download our app: TAN Select.
Our app can be found on the App Store as well as on Google+. Once you download the app, your product will be available to you under Library.
If you don't want to download the app, you can access your products through the website.
Immediately after purchase, you can click on "My Downloads" in your profile and see all of your digital products. Once on the Downloads page, simply click the link for the file(s) you wish to download.
CAN I DOWNLOAD THE FILES DIRECTLY TO MY DEVICE?
Yes, you can download the files directly to your device. However, depending on your device, it may be desirable to download them to your computer first. Different reading and listening applications have different requirements for how to open an eBook or audiobook on your device. You may need to take additional steps to open the file on your device, once it has been downloaded from our store. Please see below for more information.
HOW DO I OPEN EBOOK AND AUDIOBOOK FILES ON MY DEVICE?
There are many ways, and it depends on what particular device and/or application you use (Kindle, Nook, iBooks, Kobo, etc). For your convenience, here are some links that may prove helpful:
Apple Books (EPUB): Opening EPUB Files on Apple Devices
Google Play Books (EPUB): Opening EPUB Files on Android Devices
Amazon Kindle (MOBI or KPF): Send-to-Kindle for Windows | Send-to-Kindle for Mac | EPUB to Kindle
Audiobooks (MP3): Most devices recognize and play MP3 files by default. First, be sure to “un-zip” your downloaded ZIP file to access the MP3 files for your audiobook.
If the above links do not satisfy your circumstances, please refer to your device’s User Manual/Documentation, or the websites of the device manufacturer or application you wish to use. You can also try a Google search for your device name/model, the product type you purchased, and the term ‘sideload instructions’. For example: “Samsung Galaxy S8 eBook sideload instructions” or “iPhone 11 audiobook sideload instructions”. The instructions for your particular device are usually available within the first page of results.